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by anonymous

Hi,

I have a RUTX11 router in combination with a Things Mobile multi operator data-only sim card. Sometimes it is able to get a connection and all works. Then, after a few minutes however, the connection is lost and the Data connection state is showing 'disconnected'.

Here is what I have tried:

* Upgrade to the latest firmware (RUTX_R_00.07.01.2, build date 22-01-04)
* Verified I have "good" to "excellent" signal strength (-70 dBm to -85 dBm)
* Tried three different RUT11X routers -> all the same disconnecting behaviour
* Tried the Things Mobile sim card in my Android phone -> it worked fine
* Tried three different three different Things Mobile sim cards -> all the same disconnecting behaviour
* Tried setting custom APN according to the settings provided by Things Mobile -> same disconnecting behaviour
* Tried forcing a specific operator (as I'm using a multi operator sim card) -> same disconnecting behaviour

What does work:
* I tried two other single operator sim cards (one Vodafone and one T-Mobile) and both worked fine, no disconnections

At the end of this post I pasted a portion of logread whenever the disconnect is happening. After the last line the patterns just keeps repeating itself; trying to connect, then resulting in several errors (e.g., "Command failed: Not found", "Command failed: Permission denied")

Does anybody have an idea what I can do about this?

Portion of logread:
 

Thu Feb 17 14:20:12 2022 daemon.err vuci[23999]: Command failed: Not found

Thu Feb 17 14:20:46 2022 daemon.notice netifd: mob1s1a1 (11416): Mobile connection lost!

Thu Feb 17 14:20:46 2022 daemon.notice netifd: Interface 'mob1s1a1' has lost the connection

Thu Feb 17 14:20:46 2022 daemon.notice netifd: mob1s1a1 (15736): Stopping network mob1s1a1

Thu Feb 17 14:20:46 2022 daemon.notice netifd: mob1s1a1 (15736): Stopping network on /dev/cdc-wdm0! Client-id: 23, pdh: -2120597168

Thu Feb 17 14:20:47 2022 daemon.notice netifd: mob1s1a1 (15736): "No effect"

Thu Feb 17 14:20:47 2022 daemon.notice netifd: mob1s1a1 (15736): Releasing client-id 23 on /dev/cdc-wdm0

Thu Feb 17 14:20:47 2022 daemon.notice netifd: mob1s1a1 (15736): Command failed: Not found

Thu Feb 17 14:20:47 2022 daemon.notice netifd: mob1s1a1_4 (11429): udhcpc: received SIGTERM

Thu Feb 17 14:20:47 2022 daemon.notice netifd: Interface 'mob1s1a1_4' is now down

Thu Feb 17 14:20:47 2022 daemon.notice netifd: Interface 'mob1s1a1_4' is disabled

Thu Feb 17 14:20:47 2022 daemon.notice netifd: Interface 'mob1s1a1_4' has link connectivity loss

Thu Feb 17 14:20:47 2022 daemon.notice netifd: Network device 'wwan0' link is down

Thu Feb 17 14:20:47 2022 daemon.info dnsmasq[5858]: reading /tmp/resolv.conf.d/resolv.conf.auto

Thu Feb 17 14:20:47 2022 daemon.info dnsmasq[5858]: using only locally-known addresses for domain test

Thu Feb 17 14:20:47 2022 daemon.info dnsmasq[5858]: using only locally-known addresses for domain onion

Thu Feb 17 14:20:47 2022 daemon.info dnsmasq[5858]: using only locally-known addresses for domain localhost

Thu Feb 17 14:20:47 2022 daemon.info dnsmasq[5858]: using only locally-known addresses for domain local

Thu Feb 17 14:20:47 2022 daemon.info dnsmasq[5858]: using only locally-known addresses for domain invalid

Thu Feb 17 14:20:47 2022 daemon.info dnsmasq[5858]: using only locally-known addresses for domain bind

Thu Feb 17 14:20:47 2022 daemon.info dnsmasq[5858]: using only locally-known addresses for domain lan

Thu Feb 17 14:20:47 2022 daemon.info dnsmasq[5858]: using nameserver 8.8.8.8#53

Thu Feb 17 14:20:47 2022 daemon.info dnsmasq[5858]: using nameserver 8.8.4.4#53

Thu Feb 17 14:20:47 2022 daemon.notice netifd: mob1s1a1 (15736): Command failed: Permission denied

Thu Feb 17 14:20:47 2022 daemon.notice netifd: Interface 'mob1s1a1' is now down

Thu Feb 17 14:20:47 2022 daemon.notice netifd: Interface 'mob1s1a1' is setting up now

Thu Feb 17 14:20:47 2022 daemon.notice netifd: mob1s1a1 (15820): wwan[15820] Using wwan usb device on bus 3-1

Thu Feb 17 14:20:47 2022 daemon.notice netifd: mob1s1a1 (15820): wwan[15820] Using proto:qmi_wwan device:/dev/cdc-wdm0 iface:wwan0 desc:Quectel EG06

Thu Feb 17 14:20:48 2022 daemon.info dnsmasq[5858]: read /etc/hosts - 4 addresses

Thu Feb 17 14:20:48 2022 daemon.info dnsmasq[5858]: read /tmp/hosts/dhcp.cfg01411c - 2 addresses

Thu Feb 17 14:20:48 2022 daemon.info dnsmasq-dhcp[5858]: read /etc/ethers - 0 addresses

Thu Feb 17 14:20:48 2022 kern.info Leased 192.168.1.195 IP address for client f4:d4:88:86:ae:91 - Roderiks-MBP in WiFi

Thu Feb 17 14:20:49 2022 kern.info Mobile data disconnected (internal modem)

Thu Feb 17 14:20:50 2022 daemon.info dnsmasq[5858]: read /etc/hosts - 4 addresses

Thu Feb 17 14:20:50 2022 daemon.info dnsmasq[5858]: read /tmp/hosts/dhcp.cfg01411c - 2 addresses

Thu Feb 17 14:20:50 2022 daemon.info dnsmasq-dhcp[5858]: read /etc/ethers - 0 addresses

Thu Feb 17 14:20:50 2022 kern.info Leased 192.168.1.195 IP address for client f4:d4:88:86:ae:91 - Roderiks-MBP in WiFi

Thu Feb 17 14:20:52 2022 daemon.notice netifd: mob1s1a1 (15820): Quering active sim position

Thu Feb 17 14:20:52 2022 daemon.notice netifd: mob1s1a1 (15820): Using net device: wwan0

Thu Feb 17 14:20:52 2022 daemon.notice netifd: mob1s1a1 (15820): Informing driver of raw-ip for wwan0 ..

Thu Feb 17 14:20:52 2022 daemon.notice netifd: mob1s1a1 (15820): uqmi -d /dev/cdc-wdm0 --timeout 3000 --wda-set-data-format --link-layer-protocol raw-ip --ul-protocol disabled --dl-protocol disabled

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (15820): Attempt to retrieve IMSI number...

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (15820): Attempt to fetch APN list...

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (15820): Getting APN list from database

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (15820): Found APN or authorization in "mob1s1a1" interface.

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (15820): APN Fetch is done Exiting..

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (15820): Starting network mob1s1a1 using APN: TM

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (15820): cid4: 23

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (15820): uqmi -d /dev/cdc-wdm0 --timeout 3000 --set-client-id wds,23 --start-network TM --ip-family ipv4 --profile 1

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (15820): pdh4: "Call failed"

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (15820): Unable to connect IPv4

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (15820): No IPV4 data link!

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (15820): Releasing client-id 23 on /dev/cdc-wdm0

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (15820): Failed to create IPV4 connection

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (16906): Stopping network mob1s1a1

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (16906): Command failed: Not found

Thu Feb 17 14:20:53 2022 daemon.notice netifd: mob1s1a1 (16906): Command failed: Not found

Thu Feb 17 14:20:54 2022 daemon.notice netifd: mob1s1a1 (16906): Command failed: Permission denied

Thu Feb 17 14:20:54 2022 daemon.notice netifd: Interface 'mob1s1a1' is now down

Thu Feb 17 14:20:54 2022 daemon.notice netifd: Interface 'mob1s1a1' is setting up now

by anonymous
Hello,

Regarding the above query i would like to know the Modem Firmware (Current) and the product code. You can just send me the troubleshoot file (PM) and ill get back to you.
by anonymous
Hello,

I’m having the exact same problems, only with a different sim provider. Is there a solution for this?

1 Answer

0 votes
by anonymous

  by Hello,


Regarding the above query i would like to know the Modem Firmware (Current) and the product code. You can just send me the troubleshoot file (PM) and ill get back to you.