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by anonymous

Hello, 

I have RUTX09 and Vodafone sim. I tried to establish mobile connection, but I only get Status: Stopped. As I was searching for answer I found that I should turn off auto APN, so I did but without any change. Sometime when the sim is trying to connect to operator it says denied or just stuck in searching state.

Please, what should I do?

Router settings:

RUTX_R_00.07.01.4
2022-02-25 08:42:55
EG06ELAR03A05M4G
5.4.147

1 Answer

0 votes
by anonymous

Hello, this Martín, Tech Support Engineer for Teltonika Networks. 

Is this an M2M SIM Card? Is this SIM card enabled for hotspot functionality? Also, did you try going to "System>Backup>Restore to factory defaults" and then configuring the APN again?

Best regards.

by anonymous
Hello, I managed to resolve the problem. The main problem was with sim card, unfortunately the sim card was broken or damaged and carrier change it and now it works.