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rut955 rut240 rut950 rutx11 rms vpn to openvpn wifi not sms trb140 firmware connection - ipsec on rutx12 rutx09 modbus
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I cant register my brand new rut240, because of duplicate serial number

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I cant register my brand new rut240, because of duplicate serial number.

2 Answers

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by anonymous

It looks like you used the WAN MAC address instead of the LAN MAC address. The device couldn't connect to RMS because of that, but it was still added there. That's why you received the message about a duplicate serial number.

I've removed the device from RMS. Please try adding it again. I've sent you the relevant information via private message.

Best answer
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by anonymous
Hi,

Can you send me your serial number via private message? I'll see what I can do.