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RUT950 Not showing as wired in RMS but is connected when checking the device interface.

I have many of these that do show connected but the odd few that say mobile on the RMS WAN state.

I have gone through many settings but was unable to find the correct one.

Thanks

James
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I have the same issue with several of my devices!

Showing wrong connecting status in the RMS.

Any update to this?

Regards

Jeppe
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Hi Jeppe.

No solution has been passed over as yet.

2 Answers

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Hello James,

Could you send me the serial numbers of devices that are shown as mobile but are connected via WAN only? Send information via private message only.

Regards.
by
You now have the details In PM
0 votes
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Thttps://rms.teltonika-networks.com/management/devices

This will show all the devices connected to your cloud solution (RMS)

Under devices:

Selecte ( i ) and you will get info about the device. If you do see  "WEBUI" or "CLI" you should be albe to remote connect through them though a link.