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by anonymous
Hallo everyone

I have a rutx14 and afetr restart is losing the connection!!

The router has the latest firmware and the problem seems to be that is losing the APN!!!

1 Answer

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by anonymous
Hello,

Thank you for contacting us.
In order to fix this issue, please follow these steps:
- Enable Auto APN in mobile settings;
- Wait about a minute or two until the device receive some IP address;
- After that disable auto APN option and set custom APN.
Please inform if that helps.

Best regards,

Sigitas K.