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Hi!

One of our routers is not reachable vie RMS (no GUI, no CLI, no stats in RMS)
although it has a green dot AND the device behind it is uploading data every
two minutes.

Could you please check.
Regards,
Runner

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Hello,

Thank you for contacting us.
I would like to ask if you could provide this device serial number via private message?
This information will help to check what cause the issue.
Thank you in advance.

Best regards,

Sigitas K.
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