I have RUTX12 device with the latest firmware RUTX_R_00.07.01.4, I've inserted the two sim card with auto APN i have no problems but when i change it to a custom APN my internet connection stops working on the card with custom APN ( I'm getting IP addres and it's says connected)
I've tried to boot it with one sim card, did not work. Downgraded to RUTX_R_00.07.01.2, same issue, then to RUTX_R_00.07.00 same thing. In the troubleshooting section first try i was able to ping 220.127.116.11 second after 100% packet loss. If i revert back to auto apn the problem perishes. Changing the sim cards in the slots also did not work!
Then i decided to try it with a RUTX11 device and I had no problems with connection ( also runnning the latest firmware.) so the problem is with RUTX12 device.
Any advice how can i resolve it?
Thanks in advance!
Best regards, Patrik