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14455 questions

17168 answers

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We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
0 votes
408 views 15 comments
by anonymous
Hello,

I did an upgrade to version 7.01.4 today on one of our RUT950 units, strangely the device reverted factory defaults, so I applied a backup config.

Now the device will not connect to the GSM network when our network operator whitelist is applied.

Regards,

Gary
by anonymous
Hello Gary,

At the moment there is not a confirmed date, probably in a month the firmware is going to be ready but this could change.  Sorry for not being able to provide a clear answer on this topic.
by anonymous

Blacklisting seems also not working: 
After adding a new OperatorList (e.g. called "Swiss" which just one operator-number as an example e.g. 22801) and enabling, the mobile-connection immedaitely stop working. 

Any help/hint ?

by anonymous
Hello,

You are also using firmware version 7.01.4?

In this case, we are going to test this, thank you for pointing out this issue.
by anonymous
Has there been any fix for this issued yet?

Thanks.

2 Answers

0 votes
by anonymous
Hello Gary,

About this issue, usually when you update a device from a very old firmware version the configuration it's erased. The issue with using the backup configuration file is that you have to use a configuration file that was produced using the same firmware version as the version that is running on the device.

My recommendation would be to factory reset the device and configure it manually, if this doesn't work please leave a comment :)
by anonymous
Yes, we can confirm that this is a bug, thank you for noting this issue. It should be fixed for the next firmware release.
by anonymous
Thanks for confirming.

When is the next firmware version due for release?
by anonymous
Hello,

At the moment there is not a scheduled date of release for the next firmware version, it could take around two months to be released but this could change at any time. Sorry for not having a specific answer to this question.
by anonymous
Hello,

Currently, there is a new firmware version that you can try, you can find it at the following link: https://wiki.teltonika-networks.com/view/RUT955_Firmware_Downloads

Regarding the Telnet connection issue, this feature should be disabled by default in the configuration because Telnet is a vulnerable protocol.
by anonymous
Hello,

Sorry but the same issue with the whitelist is still present in the latest version (7.02.1)
0 votes
by anonymous
yes, RUT955, 07.01.4