FOR TIPS, gUIDES & TUTORIALS

subscribe to our Youtube

GO TO YOUTUBE

14455 questions

17168 answers

28195 comments

0 members

We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
0 votes
200 views 0 comments
by anonymous
Hello,
I have a RUT240 configured with eth1 as primary WAN and Mobile as WAN backup.
I note that the device tries to use the DNS servers configured for eth1 also when the active WAN interface is Mobile, and it is causing a lot of issues.
eth1 is still UP but the Health check fails, so the active WAN is switched to the Mobile one.
Firmware is RUT2XX_R_00.01.14.5.

How to fix the issue?

Thanks,
M

1 Answer

0 votes
by anonymous

Hello Massimo,

For RUT240 I tried reproducing same issue with RUT2XX_R_00.01.14.5. And, the failover is working fine for me. 

However can you please share me the troubleshoot files in private chat.

You can download the troubleshoot file from: 

Webui > System > Administration > Troubleshoot.

Regards,

Shivang