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Hi

I have two RUT240 WITH BASIC FW 1.14.5.

configuring one, I can't pass the backup file to the second device giving me as an error: unsuitable file

if i update the devices with fw 7.01.04 then i can load the backup file but the divices must have the same fw 7.01.04

(if I try to pass the backup file from a 7.01.04 to a 1.14 it doesn't work with the same error)

how can i upload the file to router with fw 1.14.5?

thank you

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Please note the below pints for your perusals,

1. Backup files can only be transferred with 2 Routers with same Product code. Eg. 2 - RUT240 with different Product codes cannot be backed up.

2. FW Back up can be loaded on devices with same or Higher FW. Eg. 7.1.0 Back up can be uploaded to Router with 7.1.14 FW and not vice versa. But please note that both the devices should be either Legacy or RUTOS.

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Hello,

In order for the backup to upload successfully, the backup must be taken from and uploaded to devices with identical hardware and firmware.

Best regards,

Žygimantas
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Please note the below pints for your perusals,

  1.  Backup files can only be transferred with 2 Routers with same Product code. Eg. 2 - RUT240 with different Product codes cannot be backed up.
  2.  FW Back up can be loaded on devices with same or Higher FW. Eg. 7.1.0 Back up can be uploaded to Router with 7.1.14 FW and not vice versa. But please note that both the devices should be either Legacy or RUTOS.
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RUT240 with different Product codes cannot be backed up?

I try to explain myself better

i had a old RTU240 with 1.12 fw configured

I download its backup config for insert it in the 2 brandnew RTU240 with 1.14.5 fw but DONT work

i try to update the old RTU240 fw to 1.14.5 fw, then i try to download the backup config for insert in the 2 brandnew RTU240 with 1.14.5 fw but DONT work

then i try do download the backup config from 1° RUT240 brandnew with 1.14.5 fw for insert in the 2° RUT240 brandnew with 1.14.5 fw but DONT work

then i try to update the both brandnew RTU240 with 1.14.5 fw to 07.01.04 fw (the last fw for RTU240 but not tested by teltonika team)

then i try to download the backup config from 1° RTU240 with 07.01.04 fw for insert in the 2° RUT240 brandnew with 07.01.04 fw and WORK

at the moment I can't update the old RTU240 to 07.01.04 fw for try the download the backup config for insert in the both RTU240 brandnew

my question now is:

how can i pass the backup config from the old RTU240 with 1.14.5 without update the fw to 07.01.04?

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Hello,

There should be no issue for uploading back up file from a lower version FW . I think the issue here is that the product code of the old RUT240 is different from the 2 new RUT240.

Eg. RUT2408B000 cannot be backed up to RUT24060000.

But you have a way to create backup files by downloading the Back up file from the new RUT240 and making changes to it with respect to the old backup file manually and finally uploading it again.

But its quite complicated and depends on what configuration you want backed up.

Regards,

Clive Pinto