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We have lost the connection to one of our RUT 240 LTE Routers. We have a valid credit for this router.

In the past the only solution was that a helpful guy at Teltonika restarted RMS. Unfortunately this time the guy does not respond to our private message. Is there anybody else able to support us?

Thanks

Klaus-Peter

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Hello,

Thank you for contacting us.
I would like to ask you to provide a serial number of this device via private message.
Having this I will be able to check what caused the issue.
Thank you in advance.

Best regards,

Sigitas K.