Question

Hello all,

I have a problem with a Teltonika RUT240.

I have updated the firmware, so it should be up to date.

I can not establish a DSL connection, with or without modem. The strange thing is, if I give the WAN interface a normal "static" IP address I can't ping it either, it takes a relatively long time (about 20 minutes) suddenly the ping was there.

Can someone help me, I have already tested two different DSL modems.

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Answer 1

Hello,

A topology of you network would be helpful here.

Also, I would like you to try suggestions provided in the following links: 

https://community.teltonika-networks.com/47462/rut240-wan-not-receiving-ip-from-cable-modem?show=47462#q47462.

https://community.teltonika-networks.com/28764/rut950-wan-wired-not-ready-main-wired-connection-not-working?show=28764#q28764

Best regards,

Žygimantas

Comments

Hello Žygimantas,

the topology is very simple.

I have a DSL connection, the modem is connected to it and the router to the modem (I am then connected to the router via LAN). Unfortunately, the two links did not help, with another router and the same modem + access data the PPPoE connection stands.