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Hello,
Thank you for contacting Teltonika Crowd support.
Try resetting the RUT955 and try to login using the default loging.
To reset check the following link https://wiki.teltonika-networks.com/view/RUT955_Device_Recovery_Options#Factory_reset
Kind regards,
Shadrack.
If you did the rest procedure it should work.
Alternatively try this
https://wiki.teltonika-networks.com/view/RUT955_Device_Recovery_Options#Bootloader_menu
If it’s a new device and not working we also have the RMA procedure as described below
https://wiki.teltonika-networks.com/view/RUT955_Device_Recovery_Options#RMA
https://teltonika-networks.com/warranty-repair/
Regards,