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We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
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by anonymous

Internet not working after firmware update RUTX_R_00.07.02.2 → RUTX_R_00.07.02.4

1 Answer

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by anonymous

Hello,

Thank you for contacting us.

I would like you to attach a troubleshoot file to your question. Please, replicate the issue, then access router's WebUI, go to System -> Administration > Troubleshoot section and download troubleshoot file from there.

Best regards,

by anonymous
Will you post the resolution as well? It would be useful for other people to know how to resolve these kinds of issues.
by anonymous

Troubleshoot file 

by anonymous

Nick Hibma,  How to solve such problems? Scold developers with bad words and roll back to the previous firmware...

by anonymous

Hello,

I would like you to connect to the router's WebUI, navigate to Network -> Interfaces. Then, edit your mobile interface settings by pressing pencil icon next to it. In the General settings tab set Auto APN slider button to off and enter your Custom APN manually, then save the settings.

See if that helps.

Best regards,

by anonymous

Žygimantas, yes it works, thanks!

why can't it be done automatically? spent half a day fiddling with the firmware