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14455 questions

17168 answers

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We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
0 votes
489 views 3 comments
by anonymous
Current version is RUT2_R_00.07.01.4.  I am accessing the unit through its mobile interface and it is not connected to the RMS.  I cannot access any firmware upgrade pages.  If I click on FW version in top right corner of the web UI, it throws an error "Access denied: /system/flashops/general'.  On the System menu, there is nowhere to access the firmware pages either.  How do I upgrade this unit remotely?
by anonymous
The behavior occurs when connected via WIFI to the unit
by anonymous

Also, I texted the upgrade command and that seemed to do nothing either

2 Answers

0 votes
by anonymous
Hello,

Which administrative group is your account linked, to as it appears, that you do not have permissions and access enabled.

Best regards,

Žygimantas
Best answer
by anonymous
Yup, I am dumb.  I was given an "admin01" user, assumed it was a real admin user, and that was the issue.  Once using a real admin login, everything is fine.  Argh, thanks!
0 votes
by anonymous

Hello,

Thank you for contacting Teltonika Networks Crowd support.

You can upgrade RUT240 firmware in two ways, by upgrading through the server and via a file download.

To upgrade from the server, make sure you have an active internet connection.

Alternatively, you can download the firmware from this site https://wiki.teltonika-networks.com/view/RUT240_Firmware_Downloads and upgrade from the file.

For more technical support kindly revert.

Kind regards,

Shadrack.