I recently acquired a RTU240. I have purchased a credit although the Free credit is still active. I have completed the RMS setup on the device now 3 times already. I did it from the latest firmware on the device all the way back to the oldest I could get. The RMS remote HTTP can see my connected device but as soon as I try to access it, I get an error stating "TIPS: Authentication Failed!". Everything seems to work just to that point. I am trying to remotely access an WECON HMI and I can even see the HMI's web tab, so I know I am almost there, but I am missing something but I don't know what.
Please help.