Question

I searched the questions and didn't find a direct answer. the device (RUT240) is new and noticed that the supplied power connector (male) would not stay seated with a small amount of movement. I obtained a set of spare connectors and the same occurs. It appears the device side female connector is not to specification and with any little movement the power cuts off. I had planned on mounting this device in a vehicle so a viable solution needs to be found.

TIA

Answer 1

Hello,

Some amount of movement does exist between the connectors, however, this should not disrupt the power supply. If the performance is unsatisfactory, you should return the device or ask for a replacement.

Best regards,