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RUT240 loose power (female side) connector.

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by anonymous
I searched the questions and didn't find a direct answer. the device (RUT240) is new and noticed that the supplied power connector (male) would not stay seated with a small amount of movement. I obtained a set of spare connectors and the same occurs. It appears the device side female connector is not to specification and with any little movement the power cuts off. I had planned on mounting this device in a vehicle so a viable solution needs to be found.

TIA

1 Answer

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by anonymous
Hello,

Some amount of movement does exist between the connectors, however, this should not disrupt the power supply. If the performance is unsatisfactory, you should return the device or ask for a replacement.

Best regards,