Thank you for the feedback.
Kindly find the response below:
1. Data connection not working properly
Please be advised that the RUT950 device has a Cat 4 LTE module with theoretical maximum download and upload speeds of 150Mbps and 50Mbps respectively. However mobile data speeds may be affected by factors such as bandwidth, cell tower load, frequency bands, location and signal strength, network interface cards, physical obstructions, service mode and weather conditions. We recommend that you follow the link below for further details:
Different frequency bands will provide different speeds as speed is highly dependent on bandwidth of the band and the congestion of the cell tower at that frequency. Teltonika devices provide a manual band-lock feature which enables users to manually select specific frequency bands and force connection through those specific frequencies. To manually change the LTE frequency bands, kindly follow instructions provided in the links below:
2. Ping RUT#1 to RUT#2 and vice versa
Kindly temporarily disable your the firewalls on both devices through the CLI by using the command below:
The CLI could be accessed via the WebUI by navigating to Service - > CLI and login with root and your WebUI password.
After temporarily disabling the firewall on both routers, kindly ping RUT#1 from RUT#2 and vice versa.
Kindly share outcome and the troubleshoot file after performing the tests.