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by anonymous

Hi, 

RUT360(Serial number 1110876904, Hardware revision 0004 Batch number 0001), current firmware RUT36X_R_00.07.01.2. Everything is working. After updating to version RUT36X_R_00.07.02.6, only wireless works, mobile network does not work, 3G 4G LEDs blink. Perhaps there is a solution to this problem?

Kind regards, Yury

1 Answer

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by anonymous

Hello,

First, could you update to the latest version with Keep settings option disabled?

Next, have you tried to disable Auto APN in Network -> Interfaces -> Your_mobile_interface and enter APN value manually?

I would also like you to attach a troubleshoot file from the latest firmware to your question. Please, replicate the issue, then access router's WebUI, go to System -> Administration > Troubleshoot section and download troubleshoot file from there. Information in the logs will provide more details about your issue.

Files are private and visible only to Teltonika Moderators.

Best regards,