So we use teltonika and also use a open source GPS tracking system called traccar for the GPS element.
I noticed that sometimes on traccar, devices will appear offline even though on the RMS teltonika side the device is online and physically the box appears to be receiving and transmitting data without issue.
However if i log onto the webui for the affected device and make a change and save it - it then comes back online on the traccar side.
Feels like it is a teltonika side end issue rather than traccar as i checked the traccar server logs and it is always transmitting data for the affected devices even when on the client end and it shows the device as "Offline"
Any ideas?