Question

Hello , i lost my GPS after upgraded to the recent firmware - i did try with another Gps antenna as well as the CLI commands i found here on other posts -

any help would be appreciated

THANK YOU !!

attached : troubelshoot file and cli report

Answer 1

Hello,

From the troubleshoot, there seems to be issues with the modem module, as its capabilities are utilized to provide GPS functionality.

Could you downgrade the firmware and check if GPS works?

Otherwise, I would suggest to update your modem firmware. For instructions, refer here. In your case:

• <ID> - should be 1-1, however, in case of an error you should be shown a correct ID.

• <VERSION> - enter the latest firmware version from the list of the previously executed command, it should be EG12EAPAR01A12M4G.

If secondary WAN is unavailable, please try instructions provided here.

Best regards,

Comments

Hello, thank you for your help - i try to update via usb - but i cant get it to execute ..

modem_updater -i 1-1 -p /mnt/sda1/Update/r

root@Teltonika-RUTX14:~# modem_updater -i 1-1 -p /mnt/sda1/Update/

-ash: modem_updater: not found

what am i doing wrong?

cheers

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The modem_updater package isn't installed by default, add it first:

opkg update; opkg install modem_updater

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Hello, this is the error code - i did check the firehose folder to be there - im on the end with this .. any ideas? thank you

root@Teltonika-RUTX14:~# modem_updater -i 1-1 -p /mnt/sda/Update/

[000.000]: Version: QFirehose_Linux_Android_V1.4.8

[000.000]: Builded: Aug 31 2021 22:20:08

[000.000]: P: /dev/bus/usb/001/005 idVendor=2c7c idProduct=0512

[000.000]: C: /dev/bus/usb/001/005 bNumInterfaces: 5

[000.000]: I: If#= 0 Alt= 0 #EPs= 2 Cls=ff Sub=ff Prot=ff

[000.000]: E: Ad=81 Atr=02 MxPS= 512 Ivl=0ms

[000.000]: E: Ad=01 Atr=02 MxPS= 512 Ivl=0ms

[000.000]: I: If#= 1 Alt= 0 #EPs= 3 Cls=ff Sub=00 Prot=00

[000.000]: E: Ad=83 Atr=03 MxPS= 10 Ivl=9ms

[000.001]: E: Ad=82 Atr=02 MxPS= 512 Ivl=0ms

[000.001]: E: Ad=02 Atr=02 MxPS= 512 Ivl=0ms

[000.001]: I: If#= 2 Alt= 0 #EPs= 3 Cls=ff Sub=00 Prot=00

[000.001]: E: Ad=85 Atr=03 MxPS= 10 Ivl=9ms

[000.001]: E: Ad=84 Atr=02 MxPS= 512 Ivl=0ms

[000.001]: E: Ad=03 Atr=02 MxPS= 512 Ivl=0ms

[000.001]: I: If#= 3 Alt= 0 #EPs= 3 Cls=ff Sub=00 Prot=00

[000.001]: E: Ad=87 Atr=03 MxPS= 10 Ivl=9ms

[000.001]: E: Ad=86 Atr=02 MxPS= 512 Ivl=0ms

[000.001]: E: Ad=04 Atr=02 MxPS= 512 Ivl=0ms

[000.001]: I: If#= 4 Alt= 0 #EPs= 3 Cls=ff Sub=ff Prot=ff

[000.001]: tmp=/sys/bus/usb/devices/usb1/../driver, driver=../../../../../../bus/platform/drivers/xhci-hcd

[000.001]: qusb_noblock_open port_name = /dev/ttyUSB0

[000.005]: old software version: EG12EAPAR01A09M4G

[001.006]: poll_wait events=POLLIN msec=1000 timeout

[001.006]: switch to 'Emergency download mode'

[001.008]: successful, wait module reboot

ls: /mnt/sda/Update//update/firehose/: No such file or directory

[ERROR] No firehose folder found. Either the firmware is not right or you must use legacy(fastboot) mode

Usage: /usr/bin/modem_updater -i <modem_id> -v <version> <options>.

-h Print help.

-i <modem_id> modem ID.

-v <version> modem firmware version to install.

-p <path> Specify a custom firmware path. Remote mounting with sshfs will not be used by the script.

-f force upgrade start without extra validation. USE AT YOUR OWN RISK.

-g List availible firmware versions for your modem.

-l Legacy mode for quectel modems(Fastboot).

-d <name> Manually set device Vendor (Quectel or MEIG).

-t <ttyUSBx> ttyUSBx port(for legacy mode).

-r <fwver> Install missing dependencies into tmp folder.

Use "-r show" to show available versions on the server.

-D debug

root@Teltonika-RUTX14:~#

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What are the contents of /mnt/sda, /mnt/sda/Update and /mnt/sda/Update/update ?