Question

I want to update the RUT955 password remotely via the Teltonika RMS. However, when I select the router and go to the password management tab, I receive a "Failed to connect to server" error. This happens on all my remote devices. Any idea what could resolve this?

Reason is, that it seems like i did a mistake when updating the router password via the webui (might did a spelling mistake) and cannot login anymore. Thanks for you help!

Answer 1

Hello,

I assume your error looks like below:

This is an issue from the RMS side. The text of the error message should be MFA not enabled. I would assume that you have MFA disabled in your RMS settings, as to change the password Two-Factor Authentication must be enabled.

Best regards,

Comments

That was it! Thanks for the help! :)