Question

i brought a new Rut240, made some changes. later, after a Factory reset, the router interface is not opening after i put in the username and password. it keeps spinning. do i need to update the bootloader. i did update the firmware and nothing changed. the antenna lights keep blinking. please suggest.

Answer 1

Hello,

Can you do bootloader menu and let me know if the issue is still persist please find link below

Bootloader menu

Please note that you have to set a static IP in your device its written in bootloader menu link 

Let me know 

Best Regards 

Comments

Hi,

yes, i did have a static ip assigned. the i did as mentioned and still same issue. both dont work also 192.168.1.1/uboot.html  192.168.1.1/index.html

Answer 2

Hello,

What was the previous firmware version you have upgraded from?

Are you able to access the device via SSH (for instructions, refer here)? If possible, I would like you to connect via SSH and post the output of the following command:

• hexdump -C /dev/mtdblock1

Best regards,

Comments

it logged in and after i run the command it said not found.

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Could you try another command:

• mnf_info -msnb

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Now I have access to  192.168.1.1/uboot.html (bootloader menu). Could I have to U-boot file to update it quickly plz. maybe it will help 

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Would it be possible to arrange a AnyDesk remote to take a look at your device?

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yes, let me know when, i m available from 8 to 3.30pm Eastern time zone

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Yes we can i will PM

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The cause of the issue was corrupted internal router file, containing device data.

It was solved during remote session, by restoring the file.

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Thank you for your support