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Hello,

I have a problem on the Teltonika RUT955 router, it remains stucked on the login page, impossible to connect, the word "Loading" turns in loop. I tried to reset the router and do the manipulation via the bootloader but I always get the same result. It works on the firmware version 6 but after when I upgrade to a more recent firmware, this happens. I have tested several firmwares (7.02.3/4/5/7).


I have access in SSH, here is an extract of logs :

Mon Jun 20 08:44:19 2022 daemon.info unhandler[4989]: Didn't found "modems" array in "/etc/board.json" file!

Mon Jun 20 08:44:19 2022 daemon.info unhandler[4989]: modem_init: send to gsmd 'AT+QCFG='roamserviceex'

Mon Jun 20 08:44:20 2022 daemon.info unhandler[4989]: modem_init: get from gsmd '+QCFG: "roamserviceex",0

Mon Jun 20 08:44:20 2022 daemon.info unhandler[4989]: '

Mon Jun 20 08:44:20 2022 daemon.info unhandler[4989]: modem_init[1-1.4][0]: backoff_time

Mon Jun 20 08:44:20 2022 daemon.info unhandler[4989]: modem_init[1-1.4][1]: gprsattach

Mon Jun 20 08:44:20 2022 daemon.info unhandler[4989]: modem_init[1-1.4][2]: dhcppktfltr

Mon Jun 20 08:44:20 2022 daemon.info unhandler[4989]: modem_init[1-1.4][3]: AT+CFUN=0

Mon Jun 20 08:44:20 2022 daemon.info unhandler[4989]: modem_init[1-1.4][3]: send to gsmd 'AT+CPIN?'

Mon Jun 20 08:44:20 2022 daemon.info unhandler[4989]: modem_init[1-1.4][3]: get from gsmd '+CME ERROR: SIM not inserted

Mon Jun 20 08:44:20 2022 daemon.info unhandler[4989]:

Mon Jun 20 08:44:20 2022 daemon.info unhandler[4989]: modem_init[1-1.4][3]: send to gsmd 'AT+CPIN?'

Mon Jun 20 08:44:20 2022 daemon.info unhandler[4989]: modem_init[1-1.4][3]: get from gsmd '+CME ERROR: SIM not inserted

Mon Jun 20 08:44:20 2022 daemon.info unhandler[4989]:

Mon Jun 20 08:44:21 2022 kern.notice Authentication was successful from HTTP 192.168.1.34

Mon Jun 20 08:44:21 2022 daemon.err uhttpd[5566]: vuci: accepted login for admin from 192.168.1.34

Mon Jun 20 08:44:21 2022 daemon.info unhandler[4989]: modem_init[1-1.4][3]: send to gsmd 'AT+CPIN?'

Mon Jun 20 08:44:21 2022 daemon.info unhandler[4989]: modem_init[1-1.4][3]: get from gsmd '+CME ERROR: SIM not inserted

Mon Jun 20 08:44:21 2022 daemon.info unhandler[4989]:

Mon Jun 20 08:44:22 2022 daemon.err vuci[30581]: /usr/bin/lua: /usr/lib/lua/ubus/ui.lua:629: attempt to index local 'boardInfo' (

a nil value)

Mon Jun 20 08:44:22 2022 daemon.err vuci[30581]: stack traceback:

Mon Jun 20 08:44:22 2022 daemon.err vuci[30581]: /usr/lib/lua/ubus/ui.lua:629: in function 'generate_dynamic_routes'

Mon Jun 20 08:44:22 2022 daemon.err vuci[30581]: /usr/lib/lua/ubus/ui.lua:723: in function 'get_menus'

Mon Jun 20 08:44:22 2022 daemon.err vuci[30581]: /usr/lib/lua/ubus/ui.lua:929: in function

Mon Jun 20 08:44:22 2022 daemon.err vuci[30581]: [C]: in function 'run'

Mon Jun 20 08:44:22 2022 daemon.err vuci[30581]: /usr/sbin/vuci:98: in function 'main'

Mon Jun 20 08:44:22 2022 daemon.err vuci[30581]: /usr/sbin/vuci:101: in main chunk

Mon Jun 20 08:44:22 2022 daemon.err vuci[30581]: [C]: ?

Mon Jun 20 08:44:22 2022 daemon.info unhandler[4989]: modem_init[1-1.4][3]: send to gsmd 'AT+CPIN?'

Mon Jun 20 08:44:22 2022 daemon.info unhandler[4989]: modem_init[1-1.4][3]: get from gsmd '+CME ERROR: SIM not inserted

Mon Jun 20 08:44:22 2022 daemon.info unhandler[4989]:

Mon Jun 20 08:44:23 2022 daemon.info unhandler[4989]: modem_init[1-1.4][3]: send to gsmd 'AT+CPIN?'

Mon Jun 20 08:44:23 2022 daemon.info unhandler[4989]: modem_init[1-1.4][3]: get from gsmd '+CME ERROR: SIM not inserted

Mon Jun 20 08:44:23 2022 daemon.info unhandler[4989]:

Mon Jun 20 08:44:24 2022 daemon.info unhandler[4989]: modem_init[1-1.4][3]: send to gsmd 'AT+CPIN?'

Mon Jun 20 08:44:24 2022 daemon.info unhandler[4989]: modem_init[1-1.4][3]: get from gsmd '+CME ERROR: SIM not inserted

Mon Jun 20 08:44:24 2022 daemon.info unhandler[4989]:

Mon Jun 20 08:44:24 2022 daemon.info unhandler[4989]: modem_init[3]: send to gsmd 'AT+CFUN=0'

Mon Jun 20 08:44:24 2022 daemon.info unhandler[4989]: modem_init[3]: get from gsmd 'OK

Mon Jun 20 08:44:24 2022 daemon.info unhandler[4989]: '

Mon Jun 20 08:44:24 2022 daemon.info unhandler[4989]: modem_init[1-1.4][4]: AT+CFUN=1

Mon Jun 20 08:44:24 2022 daemon.info unhandler[4989]: modem_init[4]: send to gsmd 'AT+CFUN=1'

root@Teltonika-RUTm:~# hexdump -C /dev/mtd1

00000000 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff |................|

*

00010000

We can see that the connection is fine but unfortunately it does not allow me to connect to the router's web interface.

Do you have an idea?

Thank you!

2 Answers

0 votes
by
Hello,

Please send me your router's serial number.

Would it be possible to arrange AnyDesk remote to restore your device?

Best regards,
0 votes
by
I have the same problem on my RUTX14

did reset and upgraded firmware to RUTX_R_00.07.02.7_

was there any solution to the problem?
by

Do you have the same in the logs? (you can ssh to the router and run the "logread" command)

Mon Jun 20 07:57:47 2022 daemon.err vuci[3006]: /usr/bin/lua: /usr/lib/lua/ubus/ui.lua:653: attempt to index local 'boardInfo' (a nil value)
Mon Jun 20 07:57:47 2022 daemon.err vuci[3006]: stack traceback:
Mon Jun 20 07:57:47 2022 daemon.err vuci[3006]:     /usr/lib/lua/ubus/ui.lua:653: in function 'generate_dynamic_routes'
Mon Jun 20 07:57:47 2022 daemon.err vuci[3006]:     /usr/lib/lua/ubus/ui.lua:749: in function 'get_menus'
Mon Jun 20 07:57:47 2022 daemon.err vuci[3006]:     /usr/lib/lua/ubus/ui.lua:955: in function </usr/lib/lua/ubus/ui.lua:949>
Mon Jun 20 07:57:47 2022 daemon.err vuci[3006]:     [C]: in function 'run'
Mon Jun 20 07:57:47 2022 daemon.err vuci[3006]:     /usr/sbin/vuci:98: in function 'main'
Mon Jun 20 07:57:47 2022 daemon.err vuci[3006]:     /usr/sbin/vuci:101: in main chunk
Mon Jun 20 07:57:47 2022 daemon.err vuci[3006]:     [C]: ?

The problem is in the /etc/board.json file, it works when I modify it by another router (but I have 404 on some pages of the web interface).

ZygimantasBliu : serial = 1124057125

by
No,..

ï only see this

Thu Dec  1 13:21:29 2022 cron.err crond[8481]: crond (busybox 1.34.1) started, log level 5

Thu Dec  1 13:21:29 2022 daemon.info dfota[6955]: Update script done!

Thu Dec  1 13:22:33 2022 kern.notice Authentication was successful from HTTP 192.168.1.200

Thu Dec  1 13:22:33 2022 daemon.err uhttpd[3314]: vuci: accepted login for admin from 192.168.1.200