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by anonymous
Hi,

I have a remote RUT955 that will not connect to RMS. It has been connected previously when first installed, but was factory reset and thus was re-added to RMS. I have verified that RMS is enabled on the router, but the status just sits in "Connecting". The router has internet access, and devices behind it can successfully reach internet hosts. DNS resolution is also working as expected.

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by anonymous
Hello,

Could you provide your router's serial number in a private message?

Best regards,