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Hi,

on my RUTX50 (FW: RUTX_R_00.07.03), when scanning for available network operators in Network -> Mobile -> Network Operators, the WebUI will become unavailable after some time.

Reloading will at some point show the login page again, while still not being able to login:
screenshot with error "The device is unreachable. Please check the connection and try again."

There are some strange Errors in the system log:

  • Command failed: Not found
  • Command failed: Permission denied
  • Command failed: Request timed out
  • Failed to parse message data

See below for exert excerpt from the log for the time of the scan:

Fri Dec 23 20:41:47 2022 user.notice netifd: uqmi -s -d /dev/cdc-wdm0 -t 3000 --set-client-id wds,14 --release-client-id wds
Fri Dec 23 20:41:48 2022 daemon.notice netifd: mob1s2a1 (17293): Command failed: Not found
Fri Dec 23 20:41:48 2022 daemon.notice netifd: mob1s2a1 (17293): Command failed: Not found
Fri Dec 23 20:41:48 2022 daemon.notice netifd: mob1s2a1 (17293): Command failed: Permission denied
Fri Dec 23 20:41:48 2022 daemon.notice netifd: Interface 'mob1s2a1' is now down
Fri Dec 23 20:41:48 2022 daemon.info dnsmasq[4472]: read /etc/hosts - 4 addresses
Fri Dec 23 20:41:48 2022 daemon.info dnsmasq[4472]: read /tmp/hosts/dhcp.cfg01411c - 1 addresses
Fri Dec 23 20:41:48 2022 daemon.info dnsmasq-dhcp[4472]: read /etc/ethers - 0 addresses
Fri Dec 23 20:41:49 2022 kern.info Mobile data disconnected (internal modem)
Fri Dec 23 20:43:31 2022 daemon.notice netifd: Interface 'mob1s1a1' is setting up now
Fri Dec 23 20:43:31 2022 daemon.notice netifd: Interface 'mob1s2a1' is setting up now
Fri Dec 23 20:43:31 2022 daemon.notice netifd: mob1s2a1 (18286): wwan[18286] Using wwan usb device on bus 2-1
Fri Dec 23 20:43:31 2022 daemon.notice netifd: mob1s1a1 (18285): wwan[18285] Using wwan usb device on bus 2-1
Fri Dec 23 20:43:31 2022 daemon.notice netifd: mob1s1a1 (18285): wwan[18285] Using proto:qmapv5 device:/dev/cdc-wdm0 iface:wwan0 desc:Quectel RG50X
Fri Dec 23 20:43:31 2022 daemon.notice netifd: mob1s2a1 (18286): wwan[18286] Using proto:qmapv5 device:/dev/cdc-wdm0 iface:wwan0 desc:Quectel RG50X
Fri Dec 23 20:44:05 2022 daemon.notice netifd: mob1s1a1 (18285): Command failed: Request timed out
Fri Dec 23 20:44:05 2022 daemon.notice netifd: mob1s1a1 (18285): Failed to parse message data
Fri Dec 23 20:44:05 2022 daemon.notice netifd: mob1s1a1 (18285): WARNING: Variable 'list' does not exist or is not an array/object
Fri Dec 23 20:44:05 2022 daemon.notice netifd: mob1s1a1 (18285): Creating context with PDP: 1
Fri Dec 23 20:44:05 2022 daemon.notice netifd: mob1s2a1 (18286): Command failed: Request timed out
Fri Dec 23 20:44:05 2022 daemon.notice netifd: mob1s2a1 (18286): Failed to parse message data
Fri Dec 23 20:44:05 2022 daemon.notice netifd: mob1s2a1 (18286): WARNING: Variable 'list' does not exist or is not an array/object
Fri Dec 23 20:44:05 2022 daemon.notice netifd: mob1s2a1 (18286): Creating context with PDP: 1
Fri Dec 23 20:44:54 2022 daemon.notice netifd: mob1s1a1 (18285): Quering active sim position
Fri Dec 23 20:44:55 2022 daemon.notice netifd: mob1s2a1 (18286): Quering active sim position

Did anybody have a similar issue already?

(For the moderators: Troubleshoot file attached)

Cheers,

Snafu

1 Answer

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Hi,

I have tested this on two RUTX50 and a RUT955. The following errors exist:

  • Command failed: Not found
  • Command failed: Permission denied

However, the list of operators is returned. The modem on the device is busy setting up, so the webui is laggy for a few seconds after the scan. Then, everything is back to normal. 

However, I did not observe any of the following errors/warnings:

  • daemon.notice netifd: mob1s1a1 (18285): Failed to parse message data
  • daemon.notice netifd: mob1s1a1 (18285): WARNING: Variable 'list' does not exist or is not an array/object

It seems like a glitch. I suggest you reinstall the firmware with 'keep settings' option turned off.

Kind Regards,

Andzej