Question

Hi there,

on an old raspian os with modemmanager 1.10 installed, the TRM240 is successfully working configured via the network manager.

Now I had to update to the lastest raspian for some reasons. The modemmanager now is version 1.14.12-0.2.

Everything seems fine, but if an call is received, the modem is instantly lost in modemmanager (no modem found) and therefore network access via network manager is also lost. This was working on the old setup with modemmanager 1.10.

I testet it with different installations - all the same. As soon as I call the modem, before I even get an ringing tone, the modem drops. And it does not recover until reboot.

I tried to downgrade and upgrade the modem-manager manually, but there are so many dependancies and I did not get it to work.

Anyone has an idea?

Thank you.

Answer 1

Hello,

I have followed instructions on setting up TRM240 following this link for modem manager and this for network manager in combination with raspberry pi400, but did not encounter any issue, when connection was established, while I tried to make a call to the number of SIM used by the modem.

• mmcli version 1.14.12
• Linux raspberrypi 5.15.84-v7l

Could you try configuration, provided in this link, to interface between TRM240 and your raspberry? 

Best regards,

Comments

This is really wierd. 

Finally I changed the modem to another TRM240 and there was no problem - everything works.

So this modem is generally working until a call comes in. If this problem occurs again on a different modem - is there anything I could do? Like reduce the serial baud rate? 

By the way, the modem firmware is the same.

Thank you.

Here the error again in modemmanager:

---

Feb 06 08:23:51 raspberrypi ModemManager[472]: <info>  [modem0/call0] call state changed: unknown -> ringing-in (incoming-new)

Feb 06 08:23:53 raspberrypi ModemManager[472]: <warn>  [modem0] unexpected incoming call to number 'n/a' reported in call list: state active

Feb 06 08:23:55 raspberrypi ModemManager[472]: <warn>  [modem0] unexpected incoming call to number 'n/a' reported in call list: state active

Feb 06 08:23:57 raspberrypi ModemManager[472]: <warn>  [modem0] unexpected incoming call to number 'n/a' reported in call list: state active

Feb 06 08:24:04 raspberrypi ModemManager[472]: <warn>  [modem0] couldn't load call list: Serial command timed out

Feb 06 08:24:06 raspberrypi ModemManager[472]: <warn>  [modem0] unexpected incoming call to number 'n/a' reported in call list: state active

Feb 06 08:24:13 raspberrypi ModemManager[472]: <warn>  [modem0] couldn't load call list: Serial command timed out

Feb 06 08:24:15 raspberrypi ModemManager[472]: <warn>  [modem0] unexpected incoming call to number 'n/a' reported in call list: state active

Feb 06 08:24:17 raspberrypi ModemManager[472]: <warn>  [modem0] unexpected incoming call to number 'n/a' reported in call list: state active

Feb 06 08:24:24 raspberrypi ModemManager[472]: <warn>  [modem0] couldn't load call list: Serial command timed out

Feb 06 08:24:26 raspberrypi ModemManager[472]: <warn>  [modem0] couldn't load call list: Unknown error

Feb 06 08:24:28 raspberrypi ModemManager[472]: <warn>  [modem0] unexpected incoming call to number 'n/a' reported in call list: state active

Feb 06 08:24:30 raspberrypi ModemManager[472]: <warn>  [modem0] couldn't load call list: Unknown error

Feb 06 08:24:32 raspberrypi ModemManager[472]: <warn>  [modem0] couldn't load call list: No carrier

Feb 06 08:24:35 raspberrypi ModemManager[472]: <info>  [modem0/call0] call state changed: ringing-in -> terminated (unknown)

Feb 06 08:24:35 raspberrypi ModemManager[472]: <warn>  [modem0] unexpected incoming call to number 'n/a' reported in call list: state active

Feb 06 08:24:44 raspberrypi ModemManager[472]: <info>  [modem0/call1] call state changed: unknown -> ringing-in (incoming-new)

Feb 06 08:24:48 raspberrypi ModemManager[472]: Cannot read from istream: connection broken

Feb 06 08:24:48 raspberrypi ModemManager[472]: [/dev/cdc-wdm0] QMI endpoint hangup: removed

Feb 06 08:24:48 raspberrypi ModemManager[472]: <info>  [modem0] connection to qmi-proxy for /dev/cdc-wdm0 lost, reprobing