Question

Hello,

I have configured nordvpn on my teltonika rutx11 router and it does not work, I have read this post: https://community.teltonika-networks.com/56952/rutx11-and-nordvpn-no-connection

and I followed EXACTLY the instructions in this video: https://www.youtube.com/watch?v=jNb1NN_uHZ0&ab_channel=TeltonikaNetworks

I have the last version of the firmware, the version RUTX_R_00.07.03.3

but it doesn't work, can someone help me?

I don't understand how something that seems so easy to configure can not work..

Answer 1

Hello,

I would like you to attach a troubleshoot file to your question. Please, replicate the issue, then access router's WebUI, go to System -> Administration -> Troubleshoot section and download troubleshoot file from there. The logs in the file might provide more insight into the issue.

Attached files are private and visible only to Teltonika Moderators.

Best regards,

Comments

Done, i have attached the files.

I hope you can help me... the only reason I bought the router is to be able to put the vpn and is not working

---

Hello,

Could you check through this thread and try configuration approach provided here?

Based on the logs it seems that you have the same issue.

There are issues in regards to Nord VPN in current firmware versions. They should be solved in 7.4 release.

Best regards,