Question

After DFU on bootloader menu, how to set new password on RUT240 wth RutOS 1.14.6 ?

1. I flashed RUT240 with RutOS 1.14.6 firmware

2. After WebUI login with "admin:admin01", I set the new password "fck48546BA" with set new-password page

3. The page is updated to Login page

4. On the login page, I input the new password "fck48546BA", but RUT240 shows "invalid password" error.

5. Then I tried admin password with "admin01", the new-password page is shown again.

Legacy WebUI, RUT240 Firmware Downloads
https://wiki.teltonika-networks.com/view/RUT240_Firmware_Downloads_(legacy_WebUI)#RUT2XX_R_00.01.14.6_.7C_2022.08.03

Firmware version: RUT2XX_R_00.01.14.6

Answer 1

Hello,

What was the primary reason for update via bootloader menu?

Does the device save other settings than the password? 

Do the settings remain after device reboot?

Could you attach a troubleshoot file to your question?

To generate the file, first, replicate the issue, then access router's WebUI, go to System -> Administration -> Troubleshoot section and download troubleshoot file from there. The logs in the file might provide more insight into the issue.

Best regards,

Comments

> What was the primary reason for update via bootloader menu?

This is to confirm the operation of RUT240 with TELTONIKA's firmware, which may be faulty. 

> Does the device save other settings than the password?

No.

> Do the settings remain after device reboot?

I can't check because I can't change the admin password and also cannot use WebUI.

> Could you attach a troubleshoot file to your question?
>To generate the file, first, replicate the issue, then access router's WebUI, go to System -> Administration -> Troubleshoot section and download troubleshoot file from there. The logs in the file might provide more insight into the issue.

I cannot, because I cannot use WebUI for this RUT240.

 

---

I found it is no problem with Safari 16.3 browser, but trouble with Chrome  110.0.5481.177.

I am using macOS 13.2.1.

---

Could you try clearing the cache of Chrome or trying to access the WebUI in incognito mode?

Bet regards,

---

Thank you for your advice.

WebUI worked with Chrome (111) guest mode window.