Question

Hi,

A remote modem can not connect to RMS. It has an internet connection How can I change DNS name to 18.196.62.30.via SMS. I made a screenshot to show that the modem is connected:

Answer 1

Hello,

You can try the following SMS:

• <routers_password> uci set rms_mqtt.rms_connect_mqtt.remote=18.196.62.30 
  • Replace <routers_password> with the password used to login to the router

You should receive the message with confirmation that option's value has been replaced.

However, this error message is usually an indication of incorrect device NTP settings.

Thus I would like you to perform additional changes to NTP configuration:

• First, to receive current configuration details, send the following SMS:
  • <routers_password> uci show ntpclient
• Next, reduce time update interval to a minute:
  • <routers_password> uci set ntpclient.cfgxxxxxx.interval=60
    • Replace cfgxxxxxx with information from uci show ntpclient command, from the corresponding option.
• Enable time synchronization with mobile operator:
  • <routers_password> uci set ntpclient.cfgxxxxxx.sync_enabled=1
• Set counter client of sync fails before launching operator station synchronization to 1:
  • <routers_password> uci set ntpclient.cfgxxxxxx.failover=1

See if that helps.

Otherwise, could you provide a serial number of the device?

Best regards,