Question

When I try and login, it just hangs showing a spinner.

I see the request to https://api.rms.teltonika-networks.com/user fail with

{"success":false,"errors":[{"code":"UNAUTHORIZED","message":"Unauthorized."}]}

Comments

It is now logging in, but isn't showing any of the devices I have added.

Logging and then back in, even more data has disappeared, e.g. companies are now empty

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Think they are having some issues. my account just turned empty witouth any devices. when usign another browser experianced the same as you while trying to reach my account.

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RMS seems to have some webconfig wrong.

I assume I see 0 devices because the request was blocked due to CORS.

Access to XMLHttpRequest at 'https://api.rms.teltonika-networks.com/devices?limit=25&offset=0&fields=status,model,mqtt,firmware,original_model,is_facelift,serial,created_at,company_id,credit_activated,credit_enabled,monitoring_enabled,auto_extend_credit,remaining_data,credit_expire_date,management_credit_type_name,data_credit_type_name,failed_auth_reason,is_authenticated,name,company_name,tags,mac' from origin 'https://rms.teltonika-networks.com' has been blocked by CORS policy: Request header field baggage is not allowed by Access-Control-Allow-Headers in preflight response.

Answer 1

It is all working now :)

Answer 2

Hello,

RMS should be recovering now.

There was an update being implemented, though the service should be accessible again.

If you notice any issues, please let us know.

Apologies for the inconveniences caused.

Best regards,