Hi,
Does your OpenVPN client on the PC connects successfully?
What IP address do you use to ping the RUT240? In case you use the private IP address of your RUT240, you need to add a route to it via RMS VPN Hub. If you do not add a route to the LAN network of your RUT240, your PC (VPN client) will not be aware of the RUT240 LAN network and that it can reach it via OpenVPN tunnel. I suggest you take a look at our video available here (at 3:15 sets up the LAN route to the device). The video shows how to set up a route to a PLC. In case you want to add a route to a device or a whole LAN network of devices on RUT240 LAN, you can add a manual route. For example, 192.168.1.0 with netmask of 255.255.255.0 to route 192.168.1.0/24 network via RMS VPN. Just replace 192.168.1.0 with your own LAN network.
When you add the route, make sure you restart the VPN HUB from the VPN Hubs -> General page in RMS and download a new config (ovpn) file from the VPN Hubs -> Clients tab.
Kind Regards,
Andzej