Question

I have used two Blue Coin T device connected to a X11 since februari last year. It have works perfect until one week back.

One of the device is not sending any data and I can't reach it with bluetooth or NFC from my iphone

Any suggestion how I can get it working again?

Anders

Answer 1

Hello,

The symptoms sound like a dead battery. Perhaps the transmit power was set to max or the device was sending the data very often?

As we no longer sell Blue Coin T sensors, I would recommend considering EYE BEACON and EYE SENSOR by Teltonika Telematics. They offer very similar functionality and are fully supported by our devices with BLE functionality.

Best regards,
DaumantasG

Comments

Thanks, i didn't know that is was possible to change power and frequency.

I have still one left working. Can you explain how I can change that parameters?

Anders

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Hello,

The device parameters can be adjusted by downloading an app called Device Manager Mobile by ELA Innovation on your mobile phone. In the app itself, select NFC configuration, and approach the tag to the NFC reader area of your phone. This will open up the device settings, where various transmission settings can be adjusted:

Best regards,
DaumantasG

Answer 2

Thanks

Anders

Comments

Glad I could help!