RUT cannot connect to RMS saying "serial number duplicate".
I read other posts here in the forum. However, i can confirm that i never used this device anywhere before. Its brand new delivered from amazon.
I can imagine that its a re-selling product and it was registered by another company before - if so, can you please delete the old subscription ?
Else, i have a typo in the mac adress and cannot find a way where to edit the mac adress or where to delete and re-create the device.