Dear Support, with the following use case I had a problem and kindly ask you for your support.
I started a trip in Germany (my home) with a working mobile configuration (vodafon DE).
While I was driving through Switzerland I switched off the router.
In Italy I switched the router back on and wanted to register with a local operator (vodafon IT) with the following sequence of operations.
Menu: Network > Mobile > Network Operators
Active: SIM SIM1
Current operator: N/A
Connection mode: Manual
Operator code: N/A
Scan for operators
Error: failed to get scan results!
This error was even reproducible with several scans, there was no chance for a mobile connection.
Oddly enough, restarting the router helped, even though it had previously gone through a cold start coming from Switzerland.
Any idea why the router got stuck in this use case?
Thanks and BR