Question

RUTX11 router in use.

You can see in the first image in RMS I selected 14:00-15:00 BST (I know it's BST from the time this plot says the router was powered up)

But the zoom is for 15:00-16:00 (also BST judging by the plot) - there must be a time conversion issue.

Answer 1

Hello,

  

This issue might be device/browser related, as I've tried it, and get the correct results:

Could you try clearing the cache of your browser and checking if the issue replicates?

  

Best regards,
DaumantasG

Comments

Sorry, just noticed, in your attached image you selected 14:59 - 16:01, so the data seems to be represented correctly, is that right?

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You can see I select 14:00-15:00 but it renders 15:00-16:00 (and judging by the plots it IS the data for 15:00-16:00, not just a mislabelled 14:00-15:00)

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Hello,

This is your attached image:

When rounding up by a minute or two, your filter is set from 15:00 (14:59:41) to 16:00 (16:01:08). I cannot see the issue here, perhaps you could clarify which part is incorrect?

I've selected the time range, and both the graph and the hovering information provide the correct time. Perhaps I misunderstood your concern?

  

Best regards,
DaumantasG

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But the other image shows I selected 1400-1500. The rendered zoom is 1500-1600 (and looks like a zoom of 1500-1600, but that's not what was selected)

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Hello,

  

Thank you, I've finally understood the issue and managed to replicate it.

I'll report it to the RMS RnD team.

  

Best regards,
DaumantasG

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Hello,

  

The bug has been fixed.

  

Best regards,
DaumantasG