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Anyone else having problems submitting new ticket to Teltonika Help Desk?

I can select to create new ticket, then I can select that my ticket is "Issue Report" but then I'm stopped at "Product"-field.

I select "Product"-field and got "Start typing to search...". I tried typing there "RUT" or "RUT241" or "Routers" and many more but did not get any results to select. And "New Ticket" -form doesn't allow me to proceed to describing actual problem before I have selected product (which I can't do for some reason).

Anyone else having this issue? Or is it just me? I tried both Chrome & Firefox so I assume that it's not browser related.

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Good day, Antii,

Sent you a PM for further details and clarification.

Regards,

Simon