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rut955 rut240 rut950 rutx11 rms vpn to openvpn wifi not sms trb140 firmware connection - ipsec on rutx12 rutx09 modbus
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Device XXXXXXX at line 1 could not be added. Please contact support for more information.

0 votes
892 views 3 comments
by anonymous
Seems common from searching. But all answers are PM details..

So I leave this here and await details to PM for help
by anonymous

Fixed now by ZygimantasBliu, thank you

by anonymous
Hi guys i to have the same issue, updated to latest firmware, Defaulted same error please assist

1 Answer

+2 votes
by anonymous

Hello

May I Know if the device is brand new, this error is usually sent when the device is already added to another RMS account

thanks

Shahl

Best answer
by anonymous
Hi sorry for delay.

Ah that could be why, it was bought from Amazon as "refurbished" hmm

Can you unlink it someway, so I can use it on RMS myself please?