Question

Hello,

I am trying to access the web interface of a device on the LAN side via RMS.

I have set the device up and when connecting via RMS it only loads the framework of the web page and not the main content.  I presume this is something to do with how the proxy works... Can you suggest how we can resolve this?

Thanks

James

Answer 1

Hello,

First off all remote access for device in router LAN network only works on HTTP/HTTPS protocols. Also, can you please provide a screenshot how this looks like? Also please check this Wiki page for configuring remote access, maybe you have missed something: https://wiki.teltonika.lt/view/How_to_configure_remote_access_to_LAN_devices_in_RMS%3F

Comments

Thanks

Setup looks to be as per wiki.  Images attached of connection directly to the device and via RMS.  As you can see the middle section of there page is missing via RMS.  Are there any other details I can provide to help diagnose this?

Thanks

James

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Can you PM a serial number of this device which is added to RMS? Also, a middle part has it's own separate protocol? From where and how information is displayed there?