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rut955 rut240 rut950 rutx11 rms vpn to openvpn wifi not sms trb140 firmware connection - ipsec on rutx12 rutx09 modbus
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not abel to connect on m2m sim

0 votes
634 views 1 comments
by anonymous
Hi,

We have a very unique issue. We had the router working on the normal SIM ( voice + data ), we did a switch over to M2M sim from the same operator . The router is not getting the IP. We did a extensive check with the Operator & they have confirmed that things are fine from their end .

Request Immediate support as we are blocked .

Regards

Alok
by anonymous

Your SIM will not work until it has been registered and activated.
All of M2M Sim service providers like Pod Group or Teltonika active that M2M sim when you purchases it from them.

Best Regards

Sam Colley

1 Answer

0 votes
by anonymous

Hello,

As in the previous post I assume you're using RUT240. Which FW version are you using now ? If not the latest release please upgrade at first. You can find FW versions here: https://wiki.teltonika.lt/view/RUT2xx_Firmware

Also make sure if the APN is correct.

If you're sure that settings are correct, got the latest FW version and it still doesn't connect please attach a trouble shoot file and PM me.