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by anonymous
The operator state is Registered, but data connection is always Disconnected. The SIM is ok, because I tested it also on other devices. The APN is set correctly, the "deny roaming" option is deactivated.

In the logs I sometimes see some messages like these:

Thu Jul 18 12:12:15 2019 user.notice netifd-connm: running a connection_manager instance

Thu Jul 18 12:12:33 2019 daemon.err connection_manager: MCM_CLIENT_EXECUTE_COMMAND_SYNC failed

Thu Jul 18 12:12:33 2019 daemon.crit connection_manager: Failed to register for data call status indications

The problem started when I upgraded to firmware TRB1400_R_00.01.04 , but downgrading the firmware or resetting the device doesn't solve the problem.

What could it be?

1 Answer

0 votes
by anonymous
Hello,

Have you entered correct APN?

Have you try rebooting and resetting device?

Can you reboot device wait couple of minutes, download troubleshoot file and PM it to me when issue persist?