FOR TIPS, gUIDES & TUTORIALS

subscribe to our Youtube

GO TO YOUTUBE

14455 questions

17168 answers

28195 comments

0 members

We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
0 votes
377 views 0 comments
by anonymous

Hi, on the RMS Management console it show 1 of 2 of our devices as being online, yet I can see the offline unit is connected via GPS.

when trying the connect the the online device the WebUI, i get the following error on the web page

Failed to connect to device. Possible problems are that the server was not found, the connection timed out, or the connection refused by the host. Try connecting again and check if the address is correct.

any ideas on why only 1 of 2 devices are active (they are in the same area of a building within feet of each other),

and why the WebUI is failing.

Cheers for the assist

1 Answer

0 votes
by anonymous
Hi,

Can you tell me your RMS Company name?