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Hello ,

I use RUT 955 in project where i collect data by JSON RPC  every 60 sec. Somehow last period from 160 pieces a big quantity started to not answer to remote HTTP.

I went on the field to check, routers where  power one, with LTE signal with WAN MObile active but does not transmit pockets over the wan. I made no change on  MObile WAN settings, just save and router is back online again.

Some of the routers could be acces after restart with SMS comand.

I have logged to some routers by LAN and last event before recovery it was like this:

135 2018-11-11 16:52:48 Network Type Unkown

Please advice.

Failing rate is over 50%. ( we use SIM 1 and Main antena only) 

3 Answers

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Hello,

Can you specify the Firmware version and the router product code ?

Also have you tried using Ping Reboot function ?

https://wiki.teltonika.lt/view/Auto_Reboot#Ping_Reboot
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  • FW ver.: RUT9XX_R_00.05.02.5
Serial number 1100606673
Product code RUT955H7VXXX




sample of 
2090S 2018-11-26 18:52:27 Output Digital relay output on
9979N 2018-11-26 18:51:51 Network Type Joined 4G LTE
9978N 2018-11-26 18:51:23 Network Type Joined 3G WCDMA
2089S 2018-11-26 18:50:44 Output Digital relay output on
9977N 2018-11-26 18:49:52 Network Type Joined 4G LTE
9976N 2018-11-26 18:49:44 Network Type Joined 3G WCDMA
9975N 2018-11-26 18:49:29 Network Type Joined 4G LTE
9974N 2018-11-26 18:49:03 Network Type Joined 3G WCDMA
9973N 2018-11-26 18:48:44 Network Type Joined 4G LTE
2088S 2018-11-26 18:47:42 Output Digital relay output on
9972N 2018-11-26 18:46:52 Network Type Joined 3G WCDMA
9971N 2018-11-26 18:46:40 Network Type Joined 4G LTE
9970N 2018-11-26 18:46:26 Network Type Joined 3G WCDMA
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Here is another device with unknown mobile network state:

Serial number 1100651221
Product code RUT955H7VXXX
Batch number 0037
Hardware revision 1105
IMEI 866758040112308

error logs

 
46N 2018-11-27 05:09:26 Network Type Joined 3G WCDMA
45S 2018-11-27 05:09:23 Network Operator Connected to RO Vodafone RO operator
44N 2018-11-27 05:09:18 Network Type Unkown
2082S 2018-11-26 23:59:45 Output Digital relay output on
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Hello,

Are there any updates regarding this question? Were you able to resolve the issue?

If not, perhaps a firmware upgrade is in order. You can download the latest version from here.