Question

Hello,

We have set the device ( RUT240)  and  connecting via RMS to some test pages .

When the page does not have any includes, it loads fast,

 but as soon as a page has includes ( example : an external js file ), it takes an unreasonably long time to load.

The page load delay apears to be due to a long wait time (Time To First Byte); The same page loads significantly faster when connecting directly to the end-device (ie: not through RMS).

Here is the link we are testing 

https://70ee444f3b91c9ec70523a37594ab2.rms.teltonika.lt/

 Can you suggest how we can improve this?

Thanks

  

Answer 1

Hello dev,

Just to make sure. You are using RMS to connect to devices behind RUT240, that you have configured in RMS in Overview menu, Action Tab, Access section, then access it through generated link. And if page contains something like JS file it takes long time to load. Correct?

Best regards,
VidasKac

Comments

Hello VidasKac,

Yes, that is correct. 

It seems that you are checking ( and re-writing if necessary ) HTTP requests, and it seems like this is where the delay is coming from.

here is the same test link with the given token

https://70ee444f3b91c9ec70523a37594ab2.rms.teltonika.lt?rms_token=5e2662df7c344

 note: 

you need to refresh/reload first page to see the link to the second page https://70ee444f3b91c9ec70523a37594ab2.rms.teltonika.lt/login.htm

The  page has includes  ( src="include/jquery.js ) and loads very slowly

Thanks

---

Hello dev,

Could you also tell me which FW version is installed in yours RUT240? there were couple of fixes included in latest release, that could have influence in this kind of problem.

Best Regards
VidasKac.

---

Hello Vidas,

I have upgraded my RUT240 to the latest FW ver.: RUT2XX_R_00.01.11.3 

and re-tested the performance of the link   ( using RMS . see above  )

https://70ee444f3b91c9ec70523a37594ab2.rms.teltonika.lt?rms_token=5e2662df7c344

Sadly to say, nothing really has changed.

Should I check any other setting?

Thank you