Question

Good Day

I am unable to add email alerts, it keeps on telling me restricted id

Regards

Neelay

Answer 1

Hello,

We tried reproduce the issue, but unsuccessfully. It seems misconfiguration may occurred.

Please check link below:

https://wiki.teltonika.lt/view/How_to_create_custom_alerts_for_devices_registered_on_RMS%3F

But if settings are correct and issue still persist - please provide the following information:

• Type of the device;
• Type of alert;
• Error messege;
• Print screen;
• Type of device, type of alert and etc.

Will be waiting for your response

Best regards