Question

I have a rut240. i inserted a simcard on it. I can reach to the internet via the simcard.

There is a windows pc behind the rut240. Its rdp port is open to be connected from remote.

I configured port forwarding on the rut240. But i can't connect to the PC via simcard. If i add to wired wan on the rut240. I can reach to the pc. What can be the problem?

Regards

Answer 1

Hello.

I tested port forwarding with the latest FW on RUT 240 and it worked.

https://wiki.teltonika-networks.com/view/RUT240_Firmware_Downloads

Make sure that:

1) The router has a public address and is accessible remotely via the Internet.

For check, try to enter WebUI via the public ip address.

Before that, go to the tab System->Administration->Access control and enable remote HTTP access.

https://wiki.teltonika-networks.com/view/RUT240_Administration#Access_Control

2) Port forwarding rule configured correctly, you need to enter external port, internal IP and internal port of the device you are trying to reach.

https://wiki.teltonika-networks.com/view/RUT240_Firewall#Port_Forwarding

Best regards.

Comments

Hello

I checked the config according to the above info. it seems correct.

But I can't get an access neither Rut device's web management nor the machine's rdp which is located behind the Rut device via Simcard.  But I can access to both over the Wired wan interface.

What can be the problem ?

regards

Answer 2

Hello.

Please take screenshots of the overview page for mobile connection and wired connection separately.

Example: https://wiki.teltonika-networks.com/view/File:Rut240_webui_status_overview_v1.png

Send them please.

Regards.

Comments

Hi. Here is the screenshot of Overview. By the way I changed the product with Rut950.

Answer 3

Your SIM card has a PRIVATE IP address (10.13.152.14).

For remote access, you need PUBLIC IP.

More information: https://wiki.teltonika-networks.com/view/Private_and_Public_IP_Addresses

SIM card with PUBLIC IP address can be purchased from your mobile operator.

Regards.