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Dear,

I have just acquired a RUTX10 to recover data from different bluetooth probes.

I updated it with the version RUTX_R_00.02.01.1 and all my probes are correctly paired with the RUTX10.

I get the data when I click on "details".

Now I want to transmit the data from my probes to my API on my server.

For this, I plan to use the "Data to server" service as explained in the manual (https://wiki.teltonika-networks.com/view/RUTX10_Data_to_Server).

The problem is that I do not have the possibility of choosing the data source (bluetooth data) because the choice is not present in my RUTX10.

Can you help me so that I can transmit my probe data to my API?

Thank you in advance.

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Hello,

Please, make sure you are using latest available firmware for the RUTX series devices: https://wiki.teltonika-networks.com/view/RUTX11_Firmware_Downloads

If after upgrading to the latest one you will still will not be able to find a feature, let me know.
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Hello and thank you for your answer.

Yes, I am using the latest firmware available for my RUTX10.

I have just updated it again from the link you provided me and the problem is the same. I cannot choose bluetooth data.

Thanks for your help.

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Can you please provide a screenshot where we could see the FW version and the Advanced Sender settings?

Also, please PM me with the devices troubleshoot file (System -> Administration -> Troubleshoot).

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Below the screenshots:

Status> System

Service> Data to server> Test

I send you the Troubleshooting file by private message.

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Hello,

As far as I understand after re-flashing firmware everything started to work.