Question

Ive added a Siemens PLC logo with internet webserver, as a device in RMS. When I connect it shows the PLC’s start side, but when logon to the PLC I get a small pop up with the “<generated link>.rms.teltonika.it says “log on fail 706”.

Anybody know a solution? It works fine when I not using it remotely over RMS.

Answer 1

Hello,

Did you assign a Static IP for the PLC?

Comments

Yes i think so,  - it have an internal lan ip,(192.168.1.7) and I have no problem to connect over RMS, only when I want to login to the plc. I’m sure it’s the correct login code, and normally if it’s wrong, there will pop up a “incorrect password” but instead I only get the “log in fail 706”.

Sorry to say, but I’m a little unsure to where the problem is. If I cable direct to the RUT240 router and the plc, I can easily log in to the plc. But when I try over the RMS, I can’t.

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Hello,

I read a little about the LOGO devices, it`s possible to do a port forward to access to webserver, maybe it's your issue.

Some details, 

- Go to router webui and assing a static lease to your device (With it, your LOGO will have the same IP address even after a DHCP server reboot). https://wiki.teltonika-networks.com/view/RUT240_LAN#Static_Leases

- Check the port you accessed connected via lan, for example 192.168.1.7:80 or ":8080" and after that, check if it's the same port you enabled in RMS (The RMS should use the same port to access.)

- Before you try to access to the device remotely, clean your explorer cache. (Sometimes, the explorer save some information and seems as there is a real connection, but it isn't). Example for Chrome https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en

Please let us know if this information was usefull and if not, write us again to help you.

Regards.