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Hi,

I have a RUT950 that has failed.

The original power supply failed. (I don't think the factory ones are very good so I replace them with a DIN rail supply on all new projects)

When powering the modem using a new power supply it will boot, the GUI works, and the Ethernet / WiFi works, but the modem cannot be found.

Is this repairable?

Serial: 09551826

Batch: 0037

HW rev: 0505

(old style case without SIM trays; new style black 4-pin power plug)

What would the cost of the repair be? It would be sent from / returned to an address in Vilnius.

Thanks,

--

Marko

1 Answer

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Hello,

You should try re-flash your device firmware. Use bootloader menu:

https://wiki.teltonika-networks.com/view/Bootloader_menu

If issue persist please send me PM with troubleshoot file. You can download it from device (WebUI -> Administration -> Troubleshoot). Please, make sure that troubleshoot file is generated when the issue is present and before a reboot (So it can be seen in the logs).

Regards